Frequently Asked Questions

Sip N Saddle is a premium mobile café and bar service that brings exceptional beverages directly to your event. We operate as a specialty coffee bar during the day and transform into a full-service cocktail 

We service Brisbane, Logan, Gold Coast, Sunshine Coast and surrounding regions. For events outside our standard service area, please contact us to discuss travel options and any additional fees.

We cater all types of events including weddings, engagement parties, birthday celebrations, corporate functions, festivals, markets, private parties, product launches, and community events.

Simply fill out our booking inquiry form or contact us directly via email or phone. We'll discuss your event details, confirm availability, and provide a custom quote based on your needs. We recommend booking at least 4-6 weeks in advance for peak season (spring/summer weekends). However, we may have availability for last-minute bookings, so don't hesitate to reach out

Yes, we have a 2 hour minimum booking and a minimum spend of $450. Contact us for specific details based on your event type.

Our coffee service includes a fully equipped espresso setup with a professional barista, specialty coffee beans, milk alternatives, syrups, and all necessary supplies. We serve espresso, long black, cappuccino, latte, flat white, mocha, and more.

We operate on a dry hire basis, which means you purchase the alcohol and we provide everything else. You'll supply the spirits, wine, beer, and any other alcoholic beverages, while we bring the professional bartending staff, equipment, glassware, mixers, garnishes, and expertise to create an amazing bar experience for your guests.

Once you book, we'll provide you with a customised beverage guide based on your guest count, event duration, and drink preferences. This shopping list will include recommended quantities and specific products to ensure you have exactly what's needed - no more, no less.

You can purchase alcohol from any licensed retailer (bottle shops, liquor stores, etc.). We're happy to provide recommendations for suppliers who offer competitive pricing or delivery services.

We'll provide accurate estimates based on industry standards and our experience. Most retailers accept returns of unopened bottles. During the event, our staff will monitor consumption and can adjust service if supplies run low.

We provide all non-alcoholic ingredients including mixers (soda water, tonic, cola, juices), fresh garnishes (citrus, herbs, berries), syrups, bitters, and soft drinks. You only need to supply the alcohol.

As a dry hire service, we don't supply alcohol, so a liquor license isn't required for our business. However, all our staff are RSA (Responsible Service of Alcohol) certified and trained in responsible alcohol service practices. You may need to check with your venue regarding any permits or licenses required for serving alcohol at your event.

Absolutely! We'll work with you to create a customised drink menu and provide detailed recommendations on specific brands, quantities, and where to purchase. We can tailor selections to your budget and preferences.

Any unopened alcohol remains yours to keep or return to the retailer (most accept returns). Any opened bottles also belong to you at the end of the event.

Absolutely! We love working with clients to create signature cocktails that reflect your event theme, personal taste, or brand. Just let us know your ideas and we'll make it happen.

Yes, we provide dairy-free milk alternatives (almond, oat, lactose free & skim) and can accommodate most dietary needs. Please let us know in advance about any specific requirements.

We require a flat, stable surface of approximately 5 x 3 metres, access to power (standard 240V outlet), and reasonable access for setup and pack down. We'll assess specific venue requirements during the booking process.

Yes, all bookings include our professional and experienced staff. The number of staff depends on your guest count and service requirements.

We can arrange generator hire for events without access to power. An additional fee of $120 applies

Yes, we hold all necessary licenses for mobile food and beverage service, responsible service of alcohol (RSA) certification, and comprehensive public liability insurance.

Pricing varies based on your event size, duration, location, and service requirements. Contact us for a personalised quote tailored to your needs. We require a 30% deposit (the booking fee) to secure your booking, with the balance due 7 days before your event. Specific payment terms will be outlined in your booking agreement. We have mobile EFTPOS facilities and accept all major credit and debit cards.

We understand that plans can change. Our cancellation policy is as follows:

• Cancellations more than 14 days before your event: Your booking fee is non-refundable but can be transferred as a credit towards a future booking within 6-12 months.
• Cancellations 7-14 days before your event: Your booking fee will be forfeited as we've begun preparations for your event.
• Cancellations less than 7 days before your event: The full booking amount is payable, as we've already purchased stock, scheduled staff, and made travel arrangements specifically for your event.

All cancellations must be submitted in writing via email. We recommend securing event insurance for added peace of mind.

Gratuities are not included in our pricing but are always appreciated by our hardworking team.

Our setup can operate in covered outdoor areas or undercover spaces. We recommend having a wet weather plan in place. Contact us to discuss weather contingencies for your specific venue.

We understand numbers can fluctuate. Please provide your final guest count at least 14 days before your event so we can prepare accordingly.